Case study Aleris – Crisis Communication

Our mission?
Support the German agency Hering Schuppener with the crisis communication plan for Aleris Group in Belgium after the announcement of the implementation of Chapter 11.

Why?
To communicate the situation and decisions taken by Aleris Group in the United States in the context of the financial crisis. Communicate the consequences for the Belgian division to his stakeholders (employees, white board, suppliers, customers, politicians, industry organizations) and the media.

How did we do it?
-    Media monitoring
-    Preparation of media distribution lists for Belgium
-    Preparation of contact lists for union, politicians and relevant associations in Belgium
-    Translation of the European documents into Flemish and French (coordination and quality check)
-    Establishing contact with the local Aleris team on the day before the announcement
-    Distribution of the press release in Belgium
-    Spokesperson’s role to the Belgian press

Want to know more? Call Gunther on 02 290 90 92

Communications strategy in a crisis

What’s the link between a fire drill and a communications emergency plan?

Just as your office building needs a fire drill, your communications strategy needs an emergency plan. Every site or service will fail eventually; it’s only a matter of when or how. An emergency communications strategy ensures you know where the exits are, when and how to take them, and where it’s safe to assemble while the fire rages, so that you can act quickly and confidently—even under pressure.

Read more about it in the article by Mandy Brown.